Shipping Policy
Last updated: August 11, 2026
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1. Order Processing Time
Orders are typically processed and prepared for shipment within 1–2 business days of purchase, excluding weekends and public holidays. During high-volume periods (such as promotions or holidays), processing may take slightly longer. You will receive a confirmation email once your order has shipped.
2. Fulfillment Location
Orders are fulfilled from our fulfillment facility in Chino, California, United States.
3. Shipping Destinations
At this time, we ship to addresses within the United States. We are continually evaluating additional shipping destinations — please check back for updates, or contact us at [email protected] with any questions about shipping to your location.
4. Shipping Methods & Estimated Delivery
Estimated delivery times begin once an order has shipped and vary based on your location and the shipping method selected at checkout. Available shipping methods and their estimated delivery windows will be displayed at checkout before you complete your purchase. Delivery estimates are provided for guidance only and are not guaranteed.
5. Shipping Costs
We offer free standard shipping on all orders over $49. Shipping costs for orders under this threshold, and for any expedited shipping methods, are calculated and displayed at checkout based on your order weight, method selected, and delivery address.
6. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number and carrier link so you can follow your package's progress. If you have not received tracking information within a few days of placing your order, please contact us.
7. Delays & Exceptions
Occasionally, shipments may be delayed due to circumstances outside our control, including carrier delays, severe weather, or high order volumes. We appreciate your patience in these situations and will do our best to keep you informed. Please also double-check your shipping address at checkout, as we are unable to redirect packages once they have shipped.
8. Contact Us
If you have any questions about shipping, order status, or delivery, please reach out to our customer support team: